Please be assured that your personal information is secure with Ford Credit, whether you choose to access the site via mobile, tablet or desktop. All information is encrypted and protected.

Account Manager allows you to easily update your personal information online. Updates must be made from the full site (non-mobile optimized). Once logged in, simply navigate to the profile page to update your contact information, manage preferences and establish account alerts.
Please note: Certain restrictions apply, such as updating your physical mailing address only once every 30 days.

The full site is the non-mobile optimized version of Account Manager, also referred to as the "desktop site", which is best viewed on a desktop computer. Some features of Account Manager are only accessible on the full site; for example, managing your profile and accessing account services, if eligible.

You can easily add or change your bank account information within the "Single Payment" or "Automatic Payments" processes.

Automatic payments will process and post to your account on your monthly payment due date. Please note, a minimum of 2 business days is necessary prior to your scheduled due date to successfully enroll your account online for monthly automatic payments. In the event your online enrollment occurs less than 2 business days, or after 9:00 pm ET on the 2nd business day prior to the next scheduled due date, you will be prompted to make alternative payment arrangements for the current payment amount.

Single payments will post to your Ford Credit account on the date selected from the calendar during the "schedule single payment" process. Please note, if scheduled payment date is 2 or more business days out, payment will be withdrawn from your bank account on the selected date. If scheduled payment date is the next business day, payment will typically be withdrawn from your bank account on the business day following the scheduled payment date.

We offer free online payments as well as several convenient payment options that may have a fee such as; telephone payments, MoneyGram, Western Union and mail. For more information on the above payment options, simply sign in to the full website version of Account Manager at and visit the Payment Options page.

Additional accounts can be added using the full website version of Account Manager. Once logged in, select the "Add Accounts" button on the Overview page. Once you have multiple accounts added, you can access them from your mobile device or PC.

There are several reasons you may not receive the email or text alerts you've requested in your Account Manager profile.
1. Certain account statuses will suspend messaging. Contact Customer Service for additional information.
2. If your mobile phone number has been deactivated or you've changed cell phone providers, your enrollment in Account Alert text messages has been cancelled. To re-enroll, please login to Account Manager and update your profile.
3. The email address or cell phone number(s) we have on file is incorrect, or has been removed at your request. Please login to Account Manager and update your profile.
4. If you have sent a text message to us indicating STOP, CANCEL, QUIT or UNSUBSCRIBE, we have cancelled your text alerts.
5. If none of the above apply, contact your mobile service provider for assistance.