Wear and Tear Explained

Lease vehicles should be returned in good condition, allowing for Normal Wear and Tear (refer to your Lease Contract). Anything outside of Normal Wear and Tear may result in Excess Wear and Tear charges.

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Glass

  • Normal Wear
    No glass damage
  • Excess Wear
    All glass damage is chargeable (even small cracks and chips can compromise safety)

Lenses

  • Normal Wear
    Scratches and scuffs
  • Excess Wear
    Cracked or broken

Exterior Body Panel

  • Normal Wear
    Up to three (3) dings, dents and scratches per panel with a diameter up to 4 inches
  • Excess Wear
    Four (4) or more dings, dents and scratches per panel or any with diameter greater than 4 inches

Tires

  • Normal Wear
    No sidewall damage/plugs or exposed cords/belts
  • Excess Wear
    Any sidewall damage/plugs, exposed cords/belts or tires of inappropriate size/rating for the vehicle

Wheels

  • Normal Wear
    Scratches up to 6 inches and gouges up to 1/2 inch
  • Excess Wear
    Scratches greater than 6 inches or gouges greater than 1/2 inch
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Interior Burn Holes

  • Normal Wear
    Up to two (2) per panel with diameter up to 1/8 inch
  • Excess Wear
    Three (3) or more per panel or any with diameter greater than 1/8 inch

Interior Cuts and Tears

  • Normal Wear
    Up to two (2) per panel up to 1/2 inch
  • Excess Wear
    Three (3) or more per panel or any greater than 1/2 inch

Interior Permanent Stains

  • Normal Wear
    One (1) per panel up to 1/2 inch
  • Excess Wear
    Two (2) per panel or any greater than 1/2 inch
Hover over areas for specifics Lincoln MKZ

Excess Wear and Tear

When ready to evaluate your level of Wear and Tear, we have convenient resources to help:

Keep in mind if you purchased WearCare, Excess Wear and Tear charges may be waived. See your WearCare Addendum for details and exclusions on coverage.

Understanding Normal Wear and Tear versus Excess Wear and Tear
Damage Normal Wear and Tear Excess Wear and Tear
Dents Up to three per panel that break the paint and are within 85.7 mm × 57.2 mm (3 3/8” × 2 1/4”) Four or more per panel (regardless of size) or any that are larger than 85.7 mm × 57.2 mm (3 3/8” × 2 1/4”)
Glass No glass damage All glass damage is chargeable (even small cracks and chips can compromise safety)
Lenses (headlights, taillights and markers) Scratches and scuffs Cracked or broken
Wheels Minor scuffs or nicks to wheels, wheel covers, or trim rings, or that do not affect the safety of the tire Mismatched, bent, cracked, or broken wheels, wheel covers or trim rings
Tires Tread depth of 3.2 mm (1/8 inch) or greater in all grooves except the outer grooves Tread depth less than 3.2 mm (1/8 inch), except the outer grooves
Interior burn holes Burn holes 3.2 mm (1/8 inch) or less Burn holes greater than 3.2 mm (1/8 inch)
Interior permanent stains Stains that are 12.7 mm (1/2 inch) or less or that can be removed Stains greater than 12.7 mm (1/2 inch) that cannot be removed
Interior cuts and tears Cuts and tears that are 12.7 mm (1/2 inch) or less Cuts and tears greater than 12.7 mm (1/2 inch)

Disclaimer

Information provided in this section is for example purposes only. Lincoln Automotive Financial Services recommends that you visit your local Lincoln dealership or contact the Customer Service Centre for detials.

You’ll also find details about Excess Wear and Tear in your Red Carpet Lease Contract, including:

You will be responsible for any chargeable Excess Wear and Tear remaining at vehicle return. Be sure to consult your Lincoln Dealer for any needs or questions you might have.

Some damage considered as Excess Wear and Tear may be covered by your insurance. Be sure to allow sufficient time for your claims to be processed/repairs completed before returning the vehicle.

You may be charged for unaddressed Excess Wear and Tear when the vehicle is returned.

Excess Kilometres

If the kilometres on your lease vehicle exceeds that allowed under your Red Carpet Lease Contract, you will be responsible for the overage. Please refer to your Contract for kilometres allowed and excess kilometre charges.

And as always, you are welcome to consult your Lincoln Dealer with any questions.